What kind of help can I get?

Nettiturvis offers professional online help for young people and their loved ones free of charge.
Do you need advice or guidance? Would you like to talk to a professional in confidence? Talking may make you feel better and help find solutions to your issues.
Nettiturvis offers discussion help for young people and their loved ones. Our services are available wherever you are—including evenings and weekends—and help is always close by when you need it.
What kind of help can I get?
Nettiturvis helps people cope with challenging times in their lives, whether they are surprising crises, difficult life situations or relationships. The topics of the meetings may vary and you can discuss any issues that weigh on you. You do not need a diagnosis or a defined problem—we can talk about why you are feeling bad.
Nettiturvis provides professional help
At Nettiturvis, you can get professional help from people that are ready to support you in all kinds of situations. Our discussion help is solution-focused and resource-oriented. We utilise your abilities, skills and competence in solving challenges and meeting the goals you have set. Nettiturvis is based on the aid work carried out in Red Cross Youth Shelters.
Flexible and accessible
You can attend a remote meeting from anywhere—appointments are quickly and easily available. You can attend appointments flexibly in a manner that suits you best—you can videocall, chat or call.
You can invite an assistant to the appointment if you want. The meetings are held in the data secure Teams app.
Multilingual
Nettiturvis is multilingual—help is available in Finnish, Swedish and English. If necessary, we will arrange for an interpreter so that everyone can get help in the language they need.
Diversity sensitive
It is important to us that you feel welcome at our meetings, regardless of your background, ethnicity, beliefs, gender, body, sexual orientation or type of family or relationships. We approach everyone with sensitivity and an open mind and respect your right to free self-identification.
Click here to read more about the equal approach to work at Nettiturvis and Youth Shelters: Equity and Equality at Youth Shelters—Red Cross.
Regular and free of charge
Our services are free of charge and you can book your appointment online. You can have approximately 1–10 meetings. If you want, you can book regular meetings with the same employee. We will help you until you feel better.
We are here for you—go ahead and book your appointment!
During the meetings we stop and breathe for a moment, and sometimes cry and sometimes laugh—and we try to find a way out of situations that seem gridlocked.

